AT&T has terrific residential fiber optic service, if you can get it. Yes, they are a pain to get set up with. They are a pain to deal with in general. You’ll need to schedule an installer to come out to run the fiber optic cable, and then wait for someone else to come out and bury it. I had to mow my yard twice before they were able to come out to my home to bury the cable.
Installation was just average- nothing to write home about, but nothing to complain about either. The installer was knowledgeable, but when he was ready to connect to my network, well, I’m just glad he let me handle that part. With pfSense as my main router, and a Netgear Nighthawk as my wireless access point, I was less than thrilled about having to use AT&T’s router. However, if you sign up for U-verse you have no choice. The fiber gets converted to Ethernet using their equipment, which then feeds into their router. You can do what you want with the signal after that point. But, just because you have to use AT&T’s hardware, it doesn’t mean you have to use their services. Here’s how to disable the wireless on your AT&T router (Pace 5268AC specifically).